Do you have a question you've always wanted to ask about computers? Now you can with our free
Have a Question? Get an Answer! service! We have sorted previously published
answers by category for your convenience.
Click a column heading to re-sort the list.
| Published |
Article |
| | Backup |
| Q4 1999 | Does it matter where I store my backup tapes? |
| May 2007 | How can I back up my Outlook Express or Outlook e-mail? |
| Q1 2001 | Should I archive my files on floppy disk? |
| | Hardware |
| Q2 2003 | Are USB and FireWire the same? |
| Q3 1999 | Can I add a bigger hard drive to my computer? |
| Q2 1999 | How much RAM do I need for Windows 98? |
| January 2007 | Is integrated video compatible with Windows Vista? |
| Q2 2001 | My CD-ROM is marked "52x." What does that mean? |
| Q2 2001 | My CD-RW is marked "12x10x32x." what does that mean? |
| April 2008 | Where can I recycle old PCs and monitors? |
| Q2 2001 | Why does my PC lose time? |
| Q1 1998 | Why does my PC make a buzzing noise? |
| | Internet/E-mail/Modems |
| Q3 2003 | Can I connect non-PC devices such as my iMac or game console to a DSL or cable modem? |
| Q3 2000 | Can I protect myself against e-mail viruses? |
| Q4 1998 | Can I share one phone line with two modems in two PCs? |
| Q4 2002 | Does it matter which ISP I use? |
| Q4 2002 | How can I avoid the hassle every time I change my e-mail address? |
| Q1 2001 | How can I check my e-mail when I'm on the road? |
| Q2 2000 | How fast does e-mail arrive? |
| Q2 2002 | I use AOL; why do images on web pages sometimes look funny? |
| Q1 2002 | What does broadband mean? |
| Q2 2004 | What is "phishing?" |
| January 2005 | What is a name server? |
| Q1 2001 | What is spam? |
| September 2005 | When I retrieve new e-mail where is it stored? |
| August 2007 | When I try to e-mail a file by right-clicking it or using the menu option within Word, I am prompted to create a "profile," or the wrong e-mail program appears. Why? |
| Q1 2002 | Which is better, a cable modem or DSL? |
| January 2005 | Why are name servers important to my domain name and e-mail? |
| Q1 2001 | Why are phone and network jacks typically installed upside down? |
| May 2005 | Why can't I send e-mail using Outlook Express? Why do messages get stuck in my Outbox? |
| February 2008 | Why did Microsoft remove the menus from Internet Explorer 7? |
| Q1 2001 | Why do some web sites start with something besides "www"? |
| October 2004 | Why does my computer suddenly seem very slow, especially on the Internet, and occasionally lose time? |
| Q3 2000 | Why doesn't Outlook Express notify me when I receive new e-mail? |
| October 2004 | Why is my wireless connection so slow and intermittent? |
| Q2 1999 | Will a hotel phone line damage my laptop? |
| | Miscellaneous/Other |
| Q3 2002 | Are there any more problems like "Y2K" coming up? |
| May 2007 | Are there any pitfalls to renewing Norton AntiVirus? |
| Q2 2003 | Can I connect Macintosh computers to my Windows network? |
| Q3 1999 | Can I obtain back issues of The ITS Connection? |
| September 2005 | Can I turn off the balloon popups telling me new updates are ready? |
| Q1 2000 | Can I write off the cost of my home computer for tax purposes? |
| January 2008 | Do I need special insurance for my home computers? |
| April 2008 | How can I access the File menu in Vista and Office 2007? |
| January 2008 | How long will Microsoft support Windows XP? |
| August 2007 | I bought a PC with Windows Vista Home Premium; can I upgrade to Vista Business? |
| May 2006 | In Windows Update, what is the difference between Express and Custom mode? |
| Q1 2004 | Is there a quicker way to copy and paste text instead of using the Edit menu? |
| Q1 2002 | Is WinZip free? |
| January 2007 | Now that daylight savings time will start three weeks earlier in 2007, will my computer's clock adjust? |
| Q2 2002 | ScanDisk reported a lost cluster on my hard drive, is that bad? |
| September 2005 | Should I install the updates Microsoft keeps telling me are ready to download? |
| August 2006 | |
| Q2 1998 | What do I need to do when my company moves to a new office? |
| Q3 2004 | What is "open source" software? |
| Q3 1998 | What is ITS' normal response time? |
| Q4 2001 | What is the difference between the two slashes (/, \) computers use? |
| May 2006 | What is the difference between Windows Update and Microsoft Update? |
| Q2 2000 | What should I do if an application I am using locks up? |
| October 2004 | When geeks talk about a program or dialog box "having focus" what do they mean? |
| Q1 2004 | When I run ScanDisk and Defrag on my computer,why do they keep restarting and never finish? |
| Q3 2002 | Why does my new USB device not work? |
| May 2006 | Why should I run LiveUpdate myself if it checks automatically? |
| | Power |
| Q3 2003 | After the recent severe storms we had to power off some equipment to reset it. Can we avoid this? |
| Q4 1998 | Can I use an extension cord for my surge protector? |
| Q4 2000 | How can I tell if my UPS still works? |
| February 2008 | How should I charge my new UPS? |
| Q3 2002 | Should I plug other electrical items into my surge protector/noise filter? |
| Q1 2000 | Should I turn my PC off every night? |
| Q4 1999 | What should I do when the power goes out? |
| Q4 2000 | Why do you not recommend cheap surge protectors? |
| Q2 2004 | Why does my UPS beep sometimes? |
| | Video/Monitors |
| October 2006 | Are screen savers necessary? |
| Q1 2003 | What is monitor "resolution?" |
| October 2006 | What is the best way to clean my dusty monitor screen? |
| Q1 1998 | What is the proper way to adjust my monitor? |
