Learn Why ITS TeamCare Is Different
Enterprise Level IT Support For Small Business
Are you sick and tired of worrying about the security of your network against the latest spyware, virus, or hacker threat?
Would you like to have peace of mind knowing that your network is always being watched and secured with the most up-to-date security patches, virus definitions, and firewall settings?
Are you and your staff too busy to perform the regular maintenance and support your network needs to function properly?
If so, we designed ITS TeamCare specifically for you.
ITS TeamCare gives you all of the network support, security, and maintenance you need without the expense and overhead of a full-time IT staff.
Until now, businesses like yours had only two options for computer support.
Option 1: This option is the most common: designate the most technically savvy person on staff to be the makeshift IT manager, and only bring in outside help when the "internal guru" runs into a network crisis they can't solve. Unfortunately this pulls the person away from the real job you hired them to do, and unless they also have time to stay up to day on the latest IT developments they don't have the skills to properly support and secure your network. Inevitably this results in a network that is ill-maintained and increasingly unstable, which then results in excessive downtime, overspending on support, and expensive repair costs.
Option 2: This is really foolish but we see it all the time - businesses that use their network until it "breaks" and then call in experts to repair whatever stopped working. This reactive model leads to extensive downtime, lost data, and excessive IT spending, in addition to downtime resulting in lower staff productivity, sales, cash flow, production, and customer service.
Don't Let This Happen To Your Business
Thanks to ITS TeamCare we can provide ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network, without the costs and overhead of hiring a full time IT staff.
We will cut your IT spending 20% to 40% and improve your network's reliability and performance at the same time.
Here's How It Works
One of our senior network engineers will perform regular maintenance on your network each and every month. On a daily basis we will make sure your virus protection is up to date and your backups are working properly. We'll also manage critical firewall and security settings, and we'll update software patches for Microsoft programs as well as common targets such as Adobe and Sun (Java) software. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.
We will remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.
Finally, we'll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.
The Benefits Are Obvious
- You'll eliminate expensive repairs and recovery costs.
Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
- You'll avoid expensive trip fees while receiving faster support.
Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up! We also have instant remote control access to each PC for support purposes.
- How does faster performance, fewer error messages, and practically zero down-time sound to you?
Under this program, that is exactly what we'll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.
- You will have ALL of the benefits of an in-house IT department WITHOUT all of the costs.
As an ITS TeamCare customer, you'll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
- You'll receive substantial discounts on IT services that you are already buying.
Most IT firms will nickel and dime you over every little thing they do; under this program, you'll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.
- All your users will be supported, regardless of location.
We can provide remote support to users regardless of location, so clients with offices in any location nationwide, or users with laptops, can still be protected and supported.
- You will never have to fear a big, expensive network repair bill.
Instead, you can budget for network support just like rent or insurance.
- You'll sleep easier knowing the "gremlins at the gate" are being watched.
Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and ongoing maintenance, you'll have one less thing to worry about.
- You'll safeguard your data.
The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
- You'll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network.
Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
- You'll gain incredible peace of mind.
As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it.
- You have a risk free 60-day money back guarantee.
If you choose to cancel within 60 days, a refund will be provided for all monthly fees, less any on-site service provided. You may also cancel at any time by providing 30 days' notice. Our goal is to be a long term partner in your business, not to lock you in.
Don't Take Our Word For It...Look At What Our Clients Say
- "The number one feature is the continuous system monitoring. I would recommend ITS TeamCare."
- "Computers are the crux of my business. I've been very pleased with ITS TeamCare from the time I signed on."
Our 100% "You Can't Lose" Guarantee
We are so confident in ITS TeamCare Platinum and ITS TeamCare Professional that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into down-time.
If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you.
As we mentioned above, we are so confident ITS TeamCare is a good fit for your business that if you choose to cancel within the first 60 days, we will refund all monthly fees, less any on-site service provided. You may also cancel at any time by providing 30 days' notice.