Your Virtual Private Server supports both the POP (Post Office Protocol) and IMAP (Internet Mail Access Protocol) methods for accessing and retrieving Virtual Private Server E-Mail stored on the server. POP allows you do download e-mail from the Virtual Private Server to your own PC. IMAP does the same, but it also allows you to create folders on the Virtual Private Server itself and save e-mail in the folders you create.

Your Virtual Private Server also supports the SMTP (Simple Mail Transfer Protocol) method of relaying outgoing e-mail from your e-mail client through your Virtual Private Server and onward to the destination e-mail address.

NOTE: All Virtual Private Servers now include the SMTP-Auth anti-spam configuration. If you plan to use your Virtual Private Server as an SMTP relay for your outgoing e-mail you must first configure your e-mail client to use SMTP-Auth. Instructions are included below.

There are numerous e-mail clients (programs) available that support POP, or both POP and IMAP, and SMTP. These include:

Client Configuration Instructions

Select the email client program you use from the list below. If you do not see your specific client program, use the generic instructions below for configuration.

Generic Configuration Instructions

Configuring email settings may be different from program to program, but all e-mail programs require the same basic pieces of information. Here we list the different items required by most e-mail programs, and the proper way to configure them. If you have difficulty figuring out how to configure your particular client program, please consult the documentation that came with that program, or contact the software manufacturer.

  • POP mail
    There are a few different methods (also known as protocols) for checking email. POP (Post Office Protocol) is the most commonly used method, particulary when using an e-mail client.

  • E-mail Address
    This is often listed as POP account or IMAP Account, return address, or reply address, and some programs may request this more than once. In every case, however, this is simply your username at your host domain (for example, username@YOUR-DOMAIN.NAME.)

  • Username
    Also often called POP ID or Account Name, this is your username.

  • Password
    This is the password associated with your username. Some programs do not ask for the password until you check your mail.

  • Incoming Mail Server
    There are a number of different ways this may be phrased, but it is referring to the domain name where your mail is stored. Your mail is stored on your Server, so you should enter your Host domain name

  • Outgoing SMTP Server
    This may also be expressed differently, but it is asking for the domain name of your SMTP server, or the server you use to send email. This should be your Host domain name. Your SMTP server should be set to allow SMTP-Auth, and you may need to supply your username and password again.

Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!

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Naperville, IL 60563
phone 630.420.2550
fax 630.420.2771