NOTE: If you are having trouble checking Email using Eudora, check to make sure that your settings for checking Email are configured to Never start TLS, or that the SMTP and POP/IMAP server name matches the name on the SSL certificate you are using exactly. Eudora has zero tolerance for domain mismatches in its SSL certificate checking.

These directions apply to Eudora 5.2.

  1. From the Tools pull-down menu, select Options.

  2. In the Getting Started section, provide the following information:

    • Real name
      This should be your own full name.

    • Return Address
      This should be your complete e-mail address, for example

    • Mail Server (Incoming)
      This is your domain name, for example

    • Login Name
      This should be your e-mail user name, for example bob for an e-mail address of

    • SMTP Server (Outgoing)
      This is your domain name again.

    • Allow Authentication
      Select this checkbox. This will make Eudroa authenticate before sending mail, which is necessary for the SMTP-Auth anti relay system on your Virtual Private Server

  3. For POP and IMAP configuration, perform the following steps:
  • Click Checking Mail

  • Change the Secure Sockets when Receiving section from the default: If Available, STARTTLS to Never.

  • Click OK.

  • Restart Eudora.

Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!

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Naperville, IL 60563
phone 630.420.2550
fax 630.420.2771