This page provides instructions for configuring Microsoft Outlook XP and later to access your account e-mail. We also have instructions for:

  1. From the Tools pull-down menu select the E-Mail Accounts option.

    Outlook screen image

  2. Select Add a new e-mail account.

    Outlook screen image

  3. Click Next.
  4. On the Server Type page, click to select POP3.

    Outlook screen image
  5. Click Next.
  6. From Internet E-mail Settings (POP3) , under User Information , enter Your Name and E-mail Address.

    Outlook screen image
  7. Under Logon Information, enter your User Name and Password.

    Outlook screen image
  8. Under Server Information, enter your Incoming mail server (POP3) address (e.g., ) and Outgoing mail server (SMTP) address (e.g.,

    Outlook screen image
  9. Click More Settings.
  10. From the Internet E-mail Settings dialog box, click the Advanced tab.

    Outlook screen image
  11. Click to clear (do nto check) Leave a copy of messages on server. Click OK.

    By disabling the Leave a copy of messages on the server option, your e-mail client will automatically download your Inbox e-mail messages to your local computer. We recommend you leave this option disabled to prevent old e-mail messages from taking up your hosting account's limited disk space, thereby reducing the chance that your account will experience an overage.
  12. Click Next.

    Outlook screen image
  13. Click Finish.

    Outlook screen image
    • Incoming mail (POP3 or IMAP) server
      This is typically your domain name, for example

    • Select POP3
      Your mail server is a POP3 server.

    • Outgoing mail (SMTP) server
      This is typically your domain name, for example

    • Account Name
      This should be your e-mail login, for example typically this is bob for an e-mail address of

    • Password
      This is the password you associated with the Account Name above.

Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!

1555 N Naperville/Wheaton Road, Suite 107
Naperville, IL 60563
phone 630.420.2550
fax 630.420.2771