Microsoft Outlook

Note: this page applies to old account types we no longer offer. We have left it up since it may be helpful for someone, since they get a decent amount of search traffic. All current hosting plans with a control panel use Plesk.

If you are an ITS client please contact us for assistance for your account.

This page provides instructions for configuring Microsoft Outlook XP and later to access your account e-mail. We also have instructions for:

• Outlook 2000 (see the instructions for Outlook Express)
• Special instructions for RapidMail plans

1. From the Tools pull-down menu select the E-Mail Accounts option.
   
   

2. Select Add a new e-mail account.
   
   

3. Click Next.
4. On the Server Type page, click to select POP3.
   
   
5. Click Next.
6. From Internet E-mail Settings (POP3) , under User Information , enter Your Name and E-mail Address.
   
   
7. Under Logon Information, enter your User Name and Password.
   
   
8. Under Server Information, enter your Incoming mail server (POP3) address (e.g., forexample-domain.com ) and Outgoing mail server (SMTP) address (e.g., smtp.forexample-domain.com).
   
   
9. Click More Settings.
10. From the Internet E-mail Settings dialog box, click the Advanced tab.
    
    
11. Click to clear (do nto check) Leave a copy of messages on server. Click OK.
    
    By disabling the Leave a copy of messages on the server option, your e-mail client will automatically download your Inbox e-mail messages to your local computer. We recommend you leave this option disabled to prevent old e-mail messages from taking up your hosting account's limited disk space, thereby reducing the chance that your account will experience an overage.
12. Click Next.
    
    
13. Click Finish.
    
    

• Incoming mail (POP3 or IMAP) server
  This is typically your domain name, for example yourcompany.com.

• Select POP3
  Your mail server is a POP3 server.

• Outgoing mail (SMTP) server
  This is typically your domain name, for example yourcompany.com.

• Account Name
  This should be your e-mail login, for example typically this is bob for an e-mail address of bob@yourcompany.com.

• Password
  This is the password you associated with the Account Name above.

Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!

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