Security Summary

A Statement from Systems Operations

RapidSite's shared web hosting servers are 'hardened' against hackers with proprietary tools, OS tweaks, network procedures and constant monitoring. This is not a guarantee that a hacker could not succeed.

We have System Administrators that are dedicated to web hosting security. They insure that we are current with all OS security patches. We have very high level software maintenance contracts with our Vendors (SGI, Cisco, Foundry) so that we are sure to have the latest patches and support staff available to us 24x7 for fixes.

Security audits are run regularly on our servers. This supplements our internal efforts to keep our servers as protected as possible. We do record and monitor illegal port accesses both on the networking hardware and the servers. We log all accesses to our servers which allows us to check the accesses for intrusion attempts. We also deploy ankle-biters and honeypots [software designed to trap attacks] so that we are notified of any active attacks.

For Denial of Service attacks, a new procedure that our System Administrators implemented called "ipfilterd" allows us to block attacks directed at a single web site on a server rather than a network level giving us better granularity. "spamd" is another tool used to minimize the effect of attacks on the system - specifically email. Blocking spam makes us less of a target for those hackers that target Spammers.

Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!

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