Is VoIP reliable?
Speakeasy's voice-optimized nationwide network ensures reliable service. Speakeasy is one of the few Voice over IP providers that can guarantee voice Quality of Service (QoS), since they control the Internet connection from your office to their network operations center. This allows a low-latency, low-jitter connection that prioritizes voice calls over data communications.
Speakeasy guarantees voice service, inbound/outbound calling, voice mail, and web portal access. Speakeasy T1 circuits provide a 99.99% uptime guarantee as well.
Is VoIP secure?
Voice traffic is carried over Speakeasy's private nationwide network without traveling over the public Internet.
Can I call any phone number?
Yes, VoIP customers can call any phone number in the world.
Does it work with multiple locations?
Yes, and provides centralized management via the web portal.
Does it work with 911?
Speakeasy VoIP works with 911 service and in fact is only available in areas where 911 service can be provided.
What does the web interface do?
The web portal allows users to manage features for the account. Administrations and end-users can access conference calling, voice mail preferences, and phone settings.
Can I work from outside the office?
Yes, the Remote Office feature allows employees to make and receive calls from anywhere in the world without incurring phone charges at the remote location.
What equipment is needed?
Speakeasy has certified certain Voice over IP phones and gateways. ITS will assist with planning your system and with the phone installation and configuration.
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